Shipping Policy

1. Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.
• Processing times may vary during holidays, peak seasons, or due to external factors beyond our control.

2. Shipping Methods and Delivery Times

• Northlyne uses trusted third-party carriers to deliver orders.
• Standard shipping times are estimated and not guaranteed Domestic: 5–12 business days International10–25 business days
• Expedited shipping options may be available at checkout. Delivery times for expedited shipping are also estimates.

3. Shipping Costs

• Orders over $50 qualify for free standard shipping.
• Shipping costs for orders under $50, or for expedited shipping, are calculated at checkout.
• All shipping costs are non-refundable, except when required by law or if the shipment is delayed or lost due to our error.

4. Risk of Loss

• Risk of loss or damage to products passes to the customer once the package is delivered by the shipping carrier.
• Northlyne is not liable for delays, damages, or losses caused by the carrier or events outside our control.

5. Order Tracking

• Tracking information will be provided once the order has shipped.
• Tracking updates depend on the carrier and may take 24–48 hours to appear.

6. Lost or Damaged Packages

• Customers must contact Northlyne within 7 days of receiving a damaged or lost shipment.
• Claims will be investigated, and replacements or refunds may be provided at our discretion.

7. International Shipping

• International customers are responsible for customs duties, taxes, and import fees.
• Northlyne is not responsible for delays caused by customs inspections.

8. Contact Information

For any shipping-related questions, please contact Us.